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BrandCrowd

BrandCrowd

www.brandcrowd.com
What is your customer experience with BrandCrowd?

BrandCrowd Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BrandCrowd has 2.1 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Call before any charges.
    Cons: Cheap products, Never charge without authorization, No customer support.

  • Recent recommendations regarding this business are as follows: "JUST DONT DEAL WITH THEM!", "If I could rate less than one star I would, absolutely the worst.", "DO NOT GO THERE!", "Do not give them your card information, they'll keep charging your card for whatever reason.", "Don’t use this website scammers I ordered my Business cards I pay 48$ never get my order don’t use this website".

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Media from reviews

BrandCrowd - This website is a Scam. DO NOT GIVE THEM YOUR CREDIT CARD INFO.
BrandCrowd - I need refund of 15dollarsBrandCrowd - I had ordered Business cards I never received my cards
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Top BrandCrowd Reviews

Positive Review

"Good feedback"

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Good at connecting me, good at getting me in contact with the company when I couldn't. I am satisfied with this company, will see if the other company follows...

Critical Review

"Horrible business ards"

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The business cards I got looked nothing like what I ordered. I have sent multiple emails trying to resolve this issue with no one helping me. I was shipped...

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Joshua R Wyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Un inspected transaction

Can you please refund the charge of $60.00? The transaction was made without authorization.

Thanks.

Brandcrowd.com Design Brandcrowd.co CA 11/25

View full review
Loss:
$60
Pros:
  • Call before any charges
Cons:
  • Never charge without authorization

Preferred solution: Full refund

Resolved
Gabriella B Fnx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: This website is a Scam. DO NOT GIVE THEM YOUR CREDIT CARD INFO.

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BrandCrowd - This website is a Scam. DO NOT GIVE THEM YOUR CREDIT CARD INFO.

DO NOT GO THERE!, "Do not give them your card information, they'll keep charging your card for whatever reason.", Don't use this website, scammers. Once you subscribe you can't unsubscribe and they just continue to charge you.

When contacted they instructions to go to settings however, there is no settings option.

See media below for proof. It's a scam.

View full review
Loss:
$48

Preferred solution: Full refund

User's recommendation: If I could rate less than one star I would, absolutely the worst.

Christopher T Rrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible business ards

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The business cards I got looked nothing like what I ordered. I have sent multiple emails trying to resolve this issue with no one helping me.

I was shipped another customer's cards who lives in Wisconsin; I'm in Florida. I eventually had to ship the other client's cards personally and pay for the shipping, because no one ever returns emails! That's why you don’t have a phone number!

All I want is my money back and to never have to deal with you again! I have 500 business cards I can't use and Brand Crowd doesn't care.

View full review
Cons:
  • Cheap products
  • No customer support

Preferred solution: Full refund

User's recommendation: JUST DONT DEAL WITH THEM!

Anonymous
map-marker Pohang, Gyeongsangbuk-Do

ITS A SCAM

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Do not give them your credit card. They will take away 15$ of your money off of your bank account every month without your consent!

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Anonymous
map-marker Trenton, Michigan

No idea who they are

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Somehow this company set up a subscription on my bank card. I have NEVER used them for anything. I do not know who they are

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User's recommendation: DO NOT GO THERE!

Thomas T Zdl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Good feedback

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Good at connecting me, good at getting me in contact with the company when I couldn't. I am satisfied with this company, will see if the other company follows through.

View full review
Anonymous
map-marker Austin, Texas

Not satisfied customer

charge not recognized. $29.00 charge on 12/7.

bank should have honored the payment. Wells Fargo ...7726 `.

PLEASE cancel the account. I do not recall ordering anything from u Please advise

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Affiliate C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need refund of 15dollars

BrandCrowd - I need refund of 15dollars

I was searching for a logo last month dec 2024, u saw this website that is brandcrowd..I dint purchase any logo, but today they have deducted 15 dollars from my credit card without any prior notice , u dint get any OTP also for money deduction..pls refund my money

View full review
Loss:
$15

Preferred solution: Full refund

Anonymous
map-marker Redmond, Washington

Attempt to charge my card

Please stop trying to gain access to my card I do not have a membership with your company. I've already contacted you in regards to this same issue. Are you listening?

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User's recommendation: Do not give them your card information, they'll keep charging your card for whatever reason.

Anonymous
map-marker Calgary, Alberta

I had ordered Business cards I never received my cards

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BrandCrowd - I had ordered Business cards I never received my cards

I had ordered Business cards I never received my cards this website is scamming people I hope you dont use this website

View full review

User's recommendation: Don’t use this website scammers I ordered my Business cards I pay 48$ never get my order don’t use this website

Sherry S Gqb

Delivered product other than purchased

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I designed a logo online and after receiving multiple sales emails from them I decided to purchase it. In the e-mail it showed a picture of the logo I had designed and there was a button I could click to purchase it.

I clicked the button, paid the price, and then a screen came up tell me I could download it. The screen that came up had a logo that was not mine. I immediately emailed support as instructed, explained the situation and asked that I received the correct logo. This began a series of emails back and forth with the support employee by the name of Jorel.

He spoke to me in a very condescending tone and told me that I had made assumptions and that I had created this logo. I told him for religious reasons I would never create this logo and I wanted the correct logo as pictured in the e-mail which I provided him. He continued to argue with me back and forth in emails and spoke to me in a very condescending tone and told me despite my assumptions they could not bend the rules. I asked to speak to someone higher up, he refused and again told me that they would not be swapping out the logos.

His most recent email said, No authority will curtail our policy. Please don't think that you can bend the rules to fit your request. Asking for a higher authority knowing full well that you've already made your purchase, edited them, and changed your mind after does not constitute a refund. Despite what he says the incorrect logo was not downloaded and it was not altered in any way.

He has not been able to provide proof that this happened because it did not happen. I have the full series of emails to support my experience and I am in the process of filing complaint as well as the dispute with my credit card company.

View full review
Loss:
$36

Preferred solution: Deliver product or service ordered

User's recommendation: Do not purchase from them

Anonymous
map-marker Mckinney, Texas

Concerns

Please reach back out to me as sick. As you can.

Im not able to cancel the website subscription. I have a website already.

View full review
Resolved
Steven B Pht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Doesn't answer phone or email

Updated by user Sep 28, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 12, 2023

Been waiting weeks for my order. There is no estimated time, no tracking, no correspondence, completely unprofessional. I am going to have to go through my bank to cancel this order.

View full review
Loss:
$50

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use

Daniel C Inf

Can’t cancel service

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I have emailed them 5 times to cancel my service shut down account yet every month I get charged. Cancel anytime they said nope cant do that to save your life. So frustrated beyond words.

View full review
Cons:
  • No customer support no follow thru

Preferred solution: Full refund

User's recommendation: Don’t do it

Hunner Rhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This website is very confusing. I have ordered...

This website is very confusing. I have ordered for 500 business cards and paid for a fast shipping and I had to receive them by now but it is asking to download it which I do not understand it.

View full review
Anonymous
map-marker Seattle, Washington

Need help with web page call please at 253 316 ****

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Need help with web page . Can someone call me please. Why can't I call someone this too much to get help for your services.

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